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What is TraviGo Guide?
TraviGo Guide is a digital travel guide and information platform for users planning international travel. It offers general content and on-demand online consultations on countries, cities, visas, flights, hotels, tours, and activities.
Do you provide visa services, or do you obtain my visa?
No. TraviGo Guide is not a government agency, embassy, or consulate. We do not submit visa applications on your behalf or issue visas. All official decisions regarding visas and entry into the country are made solely by the relevant government agencies and border authorities.
Is the information on the site accurate and up-to-date?
Although we strive to keep all content up-to-date, visa and entry regulations can change frequently. Therefore, we strongly advise you to check the current requirements with the relevant country's official authorities, embassy/consulate, airline, and border authorities before traveling.
Does using your services guarantee a visa?
No. Receiving consulting or information services does not guarantee a visa or entry into the country. The relevant authorities will evaluate your application according to their own criteria and make a completely independent decision.
Are you responsible for the services I receive through links on this site?
Our website may contain links to third-party providers for products such as flights, hotels, tours, activities, and insurance. The contract and responsibility for these services are directly between you and the respective provider. The provider is responsible for the content, pricing, cancellation terms, and service quality.
What are affiliate links?
Some links are “affiliate” links. When you make a reservation or purchase through these links, we may receive a commission or referral fee at no extra cost to you. This revenue helps us maintain our platform and improve our content.
How can I access your consulting services?
You can submit your consultation request by following the instructions on the relevant pages or by writing to us through the contact form. After receiving your request, we will inform you about the process and fees via email.
What are the payment and return conditions?
The “ Cancellation and Refund Policy ” page on our website applies to all paid digital services. We recommend that you read these terms before placing your order.
How is my personal data protected?
Your personal data is processed and protected in accordance with the applicable legislation, within the scope of the Privacy Policy and the " KVKK (Personal Data Protection Law) Disclosure Statement ". For detailed information, please review the relevant pages.
How can I contact you?
You can fill out a form on the “ Contact Us ” page or send an email to support@travigoguide.com .