DELIVERY POLICY (DIGITAL SERVICES)

 

Effective Date: December 20, 2025

 

TraviGo Guide LLC delivers all paid services and products digitally.

 

1) DELIVERY METHOD

All products and services sold on this Platform are digital services. Deliverables are provided electronically, typically in PDF or digital report format, and sent via email to the address provided at checkout.

 

2) DELIVERY TIMEFRAME

Orders placed on business days are delivered within 12 business hours.

Orders placed outside business hours, on weekends, or on public holidays will be processed on the next business day and delivered within 12 business hours thereafter.

 

3) MANUAL PREPARATION

Certain services require manual review and preparation. Delivery timeframes account for this process and begin after successful payment confirmation.

 

4) CUSTOMER RESPONSIBILITIES

You are responsible for providing a valid email address and checking spam or junk folders. If delivery fails due to incorrect contact information, delivery will be completed after corrected details are provided.

 

5) SUPPORT

If you do not receive your digital deliverable within the stated timeframe, please contact us at info@travigoguide.com and include your order reference.